Live / Sports
Your sina101 account balance moves through Rocket and Bank Transfer — the two payment rails we have configured for Bangladesh. Open the banking section inside your account to see the deposit counter, the withdrawal form and your full transaction history in one place.
Adding money to your sina101 balance starts from the banking counter inside your account area. We support Rocket and Bank Transfer for deposits from Bangladesh — choose the method that matches the wallet or bank account you already use. The deposit form shows the exact fields, minimum amount and any reference code you need to enter, so follow what is displayed on screen rather than any outside figure. Once your transfer clears on the payment side, your sina101 balance updates to reflect it.
Sign into your sina101 account and navigate to the Banking or Deposit section shown in your account menu.
Choose the payment method that matches your wallet or bank. The form will display the relevant fields and the minimum deposit amount.
Type the amount you want to add, copy the reference or account details shown, then complete the transfer from your Rocket app or bank.
Return to your sina101 account and check the balance dashboard. If it has not updated, note your transaction reference and contact support.
When you want to move money out of your sina101 account, the withdrawal form is in the same Banking section you used for deposits. Select Rocket or Bank Transfer as your payout destination, then enter only the wallet number or bank account that is registered under your name — our account-verification step checks for ownership alignment before processing.
Go to the Banking section in your account and select Withdraw. The form loads with the methods available on your account.
Select Rocket or Bank Transfer, then enter the wallet number or bank account registered to you — mismatched details will pause the withdrawal.
Type the withdrawal amount. Read the minimum and any active conditions shown on the form before confirming — these can vary by account status.
After confirming, a pending entry appears in your transaction history. Check that record first before raising a support query.
Before your first withdrawal processes, your account may display a verification prompt in the Banking or Account Settings area. The fields and documents requested are shown directly inside that prompt — we do not publish a fixed list here because the requirements are tied to what your account record currently shows. Work through only the steps displayed on your screen. Submitting information that was not requested, or skipping a field that was, can delay the review.
Your account area shows the exact fields required. Do not submit documents or information beyond what the verification prompt requests.
A status label — Pending, Under Review or Verified — appears in your account. That label reflects the current state; wait for it to update before resubmitting.
The Rocket wallet or bank account you use for withdrawals should be registered in your name. A mismatch will typically trigger an additional check.
Raising a query from inside your account attaches your record to the ticket automatically, which lets the support team respond to the specific step involved.
has configured two payment rails for accounts in Bangladesh. Rocket handles mobile wallet deposits and withdrawals directly from the Rocket app. Bank Transfer covers direct bank-to-bank movement for those who prefer to work through their personal bank account. Both options appear inside the Banking section of your account once you are logged in. Availability for your account depends on your region and the eligibility conditions displayed during account setup.
Mobile wallet deposits and withdrawals via the Rocket app. Enter the wallet number shown in the deposit form; keep your transaction ID after every transfer.
Direct bank-to-bank transfer for deposits and withdrawals. Use the bank account details displayed in the form and include any reference code shown.
Every deposit or withdrawal you make through Rocket or Bank Transfer generates two records: one on the payment side and one inside your sina101 account transaction history. Keeping both in sync is how you resolve any gap between what you sent and what your balance shows. The transaction history in your account lists each entry with a reference ID, a status label and a timestamp.
Copy the transaction ID from your Rocket app or bank statement immediately after sending. This is the reference our support team uses to locate the transfer on the payment side.
Each transaction entry in your account shows a status: Pending, Processing, Completed or Failed. A Completed status means the balance has been updated on both sides.
Find the full history under Banking or Transaction History in your account menu. Each row shows the method, amount, date, reference ID and current status.
Store a screenshot of the Rocket confirmation screen or your bank transfer receipt alongside the sina101 transaction reference until the status shows Completed.
Security on your sina101 account starts at the domain level and runs through the payment and identity steps that sit between your wallet and your balance. We keep the surface area for fraud small by requiring that the Rocket wallet or bank account on a withdrawal matches the name on the registered account. If anything in your account session or payment route looks unusual, the system flags it before the transfer completes.
Always access your account from the sina101 domain. A changed URL or redirect is a warning sign — log out, clear your session, and reach out through the in-account Help route before continuing.
We require that the wallet or bank account you withdraw to is registered under your own name. This alignment step is how we keep payouts matched to the account holder and reduce the risk of misdirected funds.
During the first withdrawal, your account may ask you to confirm that the Rocket number or bank account belongs to you. Follow only the fields shown in the prompt — do not share credentials outside of this flow.
Our support team monitors the Help route inside your sina101 account. For any banking or transaction query, use that route rather than external social channels, which we cannot verify as monitored.
These are the questions we hear most often from account holders in Bangladesh about deposits, withdrawals, verification steps and what to do when a transaction does not move as expected. Each answer reflects what is currently configured on sina101 — if your account shows different conditions, follow what is displayed inside your account area.
Rocket and Bank Transfer are the two configured deposit methods on sina101 for Bangladesh accounts. Open the Banking section after logging in — only the methods active on your account will appear in the deposit form. Do not send funds through any method not listed there.
The minimum deposit amount is shown inside the deposit form in your account once you select Rocket or Bank Transfer. We do not publish a fixed figure here because it can vary by account status. Check the form directly for the current minimum before sending.
First, check your Rocket app or bank statement to confirm the transfer completed on the payment side. Then open your account transaction history and note the status label. If it shows Pending beyond the window indicated in your account, raise a ticket through the Help route with your transaction reference ID.
Go to Banking in your account and open the withdrawal form. Select Rocket, enter the wallet number registered in your name, type the amount, and confirm. A pending entry will appear in your transaction history. The wallet number must match the name on your sina101 account.
A verification prompt means your account has an open check before the withdrawal can proceed. Follow only the fields shown inside the prompt. Once the required information is submitted and the status label updates to Verified, you can resubmit the withdrawal from the same form.
Yes, Bank Transfer is available for both directions if it appears in your account banking form. Use the bank account registered in your name and include any reference code shown in the form. Transfers sent without the correct reference may take longer to match to your account.